CUSTOMER GRIEVANCES
LEVEL 1
Write to us
Write in to customersupport.parnamifin@parnamifin.com or call us on our office number 0141- 4033999.
LEVEL 2
Escalate to Customer Redressal Officer
If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit. This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest.
LEVEL 3
Escalate to Principal Nodal Officer
If you are still not satisfied with the resolution provided to you after contacting the officials as specified in Level 1 and Level 2, we request you to kindly enter your level 1 complaint number in the box below and submit. This will trigger a message to Chief Customer Redressal Officer (Sona Gaharwar) who will help in resolving your concern at the earliest.
LEVEL 4
Approach the Ombudsman at RBI
In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach banking RBI Ombudsman through the link below.
RBI’s Complaint Management System –