Customer Grievances
LEVEL - 1 ( WRITE TO US )
Write to us
Write in to customercare@parnamifin.com or call us on our customer care number – 9660413067
For Personal loan and Business Loans, call us on our customer care number – 9660413067
For any other loan query, call us on our Customer Care number – 9660413067
LEVEL -2 ( Escalate to Customer Redressal Officer )
Escalate to Customer Redressal Officer
If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number in the box below and submit. This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest.
LEVEL - 3 ( Escalate to Principal Nodal Officer )
If you are still not satisfied with the resolution provided to you after contacting the officials as specified in Level 1 and Level 2, we request you to kindly enter your level 1 complaint number in the box below and submit. This will trigger a message to Chief Customer Redressal Officer (Ramawatar Bairwa) who will help in resolving your concern at the earliest.
LEVEL -4 ( Approach the Ombudsman at RBI )
In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach banking RBI Ombudsman through the link below.
RBI’s Complaint Management System –